This deposit is NON-REFUNDABLE upon cancellation or rescheduling. If you need to reschedule, our artists ask that you do so at LEAST 24 hours in advance. Your artist will honor deposits for reschedules up until 5:00PM the night before your appointment. RESCHEDULES MADE LESS THAN 48 HOURS PRIOR TO APPOINTMENT WILL LOOSE $50 OF THEIR DEPOSIT.If you miss your appointment without contacting your artist, you do not get your deposit back, and you will need to put down another deposit to make another appointment. No exceptions. We have a 15 minute grace period for late appointments. Please contact your artist, if you are going to be late. If you show up 16 minutes late with no heads up, your artist will consider your appointment cancelled and you will not get your deposit back. You will have to put down another deposit to make another appointment.
Sometimes there are minor changes or adjustments that are requested by clients. These changes are made on the spot at the time of the appointment. In the event that the entire design needs to be completely reworked, your artist may reschedule your appointment. If this process makes you feel uncomfortable, your artist of choice might not be the right artist for you!